Pub Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Pub Casino website, games, payment services and related features. By creating an account or using Pub Casino, you confirm that you have read and understood these Terms and agree to comply with them.
Please review these Terms carefully before playing. If you do not accept any part of them, you must not register, deposit funds or use the services. Additional rules may apply to particular games, promotions or payment methods and will form part of these Terms when displayed.
Acceptance of Terms
These Terms create a binding agreement between you and Pub Casino. They apply whenever you visit the website, open or use an account, participate in a game, claim an offer or otherwise interact with the services.
Game rules, promotional conditions, privacy information and other notices published on the website should be read together with these Terms. If a specific promotion or game rule conflicts with these Terms, the specific rule will apply to that promotion or game only.
You are responsible for checking the current version of the Terms before using Pub Casino. Continued use of the services after an update indicates acceptance of the revised wording.
Eligibility
Pub Casino is intended for persons aged 18 or over. You must not use the services if you are under 18, are prohibited from gambling in your location, or cannot legally enter into this agreement.
You are responsible for confirming that online gambling is permitted where you live and for complying with any rules that apply to you. Pub Casino may restrict access from certain locations or decline an application where access cannot be provided appropriately.
Only individuals may open an account. An account must be used for personal entertainment and not for a business, organisation or third party.
Account Registration
You may register only one account unless Pub Casino has expressly approved otherwise. Information supplied during registration must be accurate, complete and kept up to date. This includes your name, date of birth, address, contact details and payment information.
Your login details are personal to you. Keep your password confidential, use appropriate security measures and notify Pub Casino promptly if you believe that your account has been accessed without permission. You remain responsible for activity carried out through your account unless the matter results from a confirmed security failure for which Pub Casino is responsible.
Accounts must not be sold, transferred, shared or made available to another person. You must not use another person’s account or allow another person to play using your account.
Verification
Pub Casino may request documents or other information to confirm your identity, age, address, source of funds or ownership of a payment method. This may occur during registration, before a withdrawal or at any later stage.
Documents must be genuine, current and readable. You should provide requested information within the stated period. Until checks are completed, Pub Casino may limit deposits, withdrawals, bonuses or access to particular services.
If information cannot be verified, appears inconsistent or indicates that an account does not meet these Terms, Pub Casino may refuse registration, suspend the account or take other action permitted under these Terms.
Deposits
Deposits must be made using a payment method held in your name or one that you are authorised to use. Pub Casino may reject or reverse transactions that appear to be made by a third party or that cannot be properly verified.
You should deposit only money that you can afford to lose. Pub Casino does not provide credit, and you must not use funds obtained unlawfully or intended for essential living costs. Deposit limits or other account controls may be available and should be used where appropriate.
Payment processing may involve third-party providers. Their terms, processing times and charges may apply. Pub Casino is not responsible for delays caused by a bank, card issuer, electronic wallet or other payment service outside its reasonable control.
Withdrawals
You may request a withdrawal of available funds through the methods offered on the website. Pub Casino may return funds to the original payment method where appropriate and may request verification before releasing a payment.
Withdrawals are subject to any displayed minimum or maximum limits, processing times and applicable game or promotional conditions. A withdrawal request may be reviewed for account security, payment ownership and compliance purposes.
Pub Casino may cancel or adjust a transaction where funds were credited in error, a payment is reversed, a technical issue affects the account or the relevant activity breaches these Terms. You must not attempt to withdraw funds that do not belong to you.
Bonuses
Promotions, bonuses and rewards are subject to the conditions shown when they are offered. These conditions may include eligibility rules, expiry dates, qualifying deposits, wagering requirements, maximum winnings, game restrictions and withdrawal limitations.
You should read the complete promotion terms before opting in or making a qualifying deposit. Unless expressly stated otherwise, a bonus is not cash and cannot be withdrawn until all applicable requirements have been met.
Pub Casino may limit, withdraw or refuse a promotion where a customer is not eligible, has breached its conditions, has attempted to abuse an offer or has used multiple accounts. Any remaining bonus balance may be removed where the relevant promotion has been invalidated.
Acceptable Use
You must use Pub Casino lawfully, honestly and in accordance with these Terms. You must provide truthful information, follow game instructions and use the website only for its intended purpose.
You must keep your devices and account credentials secure and must not interfere with the operation, availability or integrity of the website. If you identify a suspected error, vulnerability or incorrect account balance, you should stop using the affected feature and report it to Pub Casino.
Game outcomes are determined by the applicable game systems and rules. You must not attempt to manipulate results or exploit a technical fault.
Prohibited Activities
The following activities are prohibited:
- Using false, misleading or stolen identity information.
- Opening or controlling multiple accounts without permission.
- Using payment methods that belong to another person without authorisation.
- Colluding with other customers, manipulating games or interfering with fair play.
- Using automated software, bots, scripts or tools designed to gain an unfair advantage.
- Attempting to bypass security, location controls, account limits or promotional restrictions.
- Using the services for fraud, money laundering, unlawful financial activity or any other illegal purpose.
- Uploading harmful code or conducting activity that disrupts the website or other users.
Where prohibited activity is suspected, Pub Casino may investigate, restrict the account, cancel affected transactions and withhold funds connected with the activity, subject to applicable rights and obligations.
Intellectual Property
Pub Casino and its suppliers retain rights in the website, software, graphics, text, logos, sounds, game content and other materials made available through the services. You may use these materials only for personal, non-commercial purposes while using the website in accordance with these Terms.
You must not copy, modify, distribute, publish, reverse engineer, frame or commercially exploit any part of the services without prior written permission. Nothing in these Terms transfers ownership of Pub Casino materials to you.
Limitation of Liability
Pub Casino aims to provide a reliable service but does not guarantee that the website, games or payment functions will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, technical faults, telecommunications problems or events outside reasonable control.
To the extent permitted by applicable law, Pub Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, misuse of the services, third-party payment services or interruption beyond its reasonable control.
Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded or limited. You should use the services at your own discretion and risk.
Account Suspension
Pub Casino may suspend, restrict or close an account where it considers this necessary to protect customers, investigate activity, complete verification, enforce these Terms or comply with applicable obligations.
You must not attempt to open a new account or access the services through another person while a restriction is active. If your account is closed, Pub Casino will explain the next steps where it is appropriate and lawful to do so.
Any valid balance may be processed after relevant checks are completed. Funds associated with fraud, prohibited activity, payment reversal or other serious breaches may be withheld where permitted.
Privacy
Pub Casino processes personal information in accordance with its Privacy Policy. Information may be collected and used to create and maintain your account, process payments, verify identity, provide customer support, improve services, prevent misuse and meet applicable obligations.
You should ensure that the information provided to Pub Casino is accurate. The Privacy Policy explains the types of information used, the purposes of processing, retention practices, data sharing and the rights that may be available to you.
Responsible Gambling
Gambling should remain an enjoyable leisure activity, not a way to earn income or recover losses. Set a budget, use limits where available and take regular breaks. Never gamble with money needed for rent, bills, food or other essential commitments.
If gambling is becoming difficult to control, stop playing and contact Pub Casino to discuss available account restrictions or closure. You may also wish to seek independent advice from an appropriate support organisation. Pub Casino may apply additional safeguards where concerns about gambling behaviour arise.
Do not gamble when affected by alcohol, medication or any condition that may impair your judgement. If you are under 18, do not attempt to use the services.
Amendments
Pub Casino may update these Terms to reflect changes to the services, promotions, security practices or operational requirements. The latest version will be displayed on the website, together with its effective date where appropriate.
Changes will apply from the date stated in the updated version. If a change materially affects your use of the services, you should review it before continuing to play. Your continued use after the effective date constitutes acceptance.
Contact Information
If you have a question about these Terms, your account, a transaction or a responsible gambling measure, contact Pub Casino through the support channel provided on the website or by email at [email protected].
When contacting support, provide enough information for your enquiry to be identified, but do not send your password or unnecessary payment details. Pub Casino may request additional information to confirm that it is communicating with the correct account holder.
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