Pub Casino Terms & Conditions
These Terms and Conditions govern access to and use of Pub Casino, including the website, gaming services, account functions, promotions and related support services. By creating an account or using Pub Casino, you confirm that you have read, understood and agreed to these Terms.
Please review these Terms carefully before using the platform. If you do not accept any part of them, you must not register an account, deposit funds or play games through Pub Casino.
Acceptance of Terms
These Terms form a binding agreement between you and Pub Casino. They apply to all visitors, registered customers and users of the services. Additional rules may apply to individual games, promotions or payment methods and will form part of these Terms when presented to you.
Where a conflict exists between these Terms and a specific promotional rule, the specific rule will apply only to the relevant promotion. You are responsible for checking the current version of the Terms before using the services.
Eligibility
Pub Casino is available only to individuals aged 18 or over. By using the platform, you confirm that you meet the minimum age requirement and that online gambling is permitted for you under the laws and rules that apply where you are located.
You must not use Pub Casino if you are located in a territory where access to online casino services is restricted or unlawful. Pub Casino may refuse access or close an account where eligibility cannot be established.
Account Registration
You may hold only one personal account unless Pub Casino gives written permission for an exception. Registration information must be accurate, complete and kept up to date. You must not register using another person's identity or provide information that could mislead Pub Casino.
Your login details must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. Pub Casino will not ask you to disclose your password through an unsolicited message.
Accounts are intended for personal use. You must not sell, transfer, rent or otherwise allow another person to use your account. Any balance, bonus or other benefit associated with an account cannot be transferred without approval.
Verification
Pub Casino may request information or documents to confirm your identity, age, address, payment ownership or source of funds. Requests may be made during registration, before a withdrawal or at any other time where verification is considered necessary.
Documents must be genuine, current and readable. You must provide requested information within a reasonable period. If information is incomplete, inconsistent or cannot be verified, access to some services may be restricted and a withdrawal may be delayed until checks are completed.
Personal information supplied for verification will be handled in accordance with the Privacy section of these Terms and any applicable privacy notice.
Deposits
Deposits must be made using a payment method held in your name or one that you are authorised to use. Pub Casino may reject or reverse transactions that appear to be unauthorised, fraudulent or inconsistent with account information.
You should deposit only funds that you can afford to lose. Before confirming a transaction, check the amount, payment details and any applicable charges displayed by your payment provider. Pub Casino may apply transaction limits or temporarily restrict a payment method for security reasons.
Funds credited to your account are for gaming use and must not be used for unlawful purposes. A deposit does not guarantee that a withdrawal request will be approved if account, identity or payment checks remain outstanding.
Withdrawals
You may request a withdrawal of eligible funds through the methods made available on the platform. Pub Casino may return funds to the original payment method or use another method in your name where required for operational or security reasons.
Withdrawals may be subject to minimum and maximum limits, processing times, verification and checks relating to deposits, gameplay and payment ownership. A request may be held while these checks are completed.
You are responsible for ensuring that the withdrawal information you provide is correct. Pub Casino is not responsible for delays or losses caused by incorrect details supplied by you or by the operation of a third-party payment provider.
Bonuses
Promotional offers are subject to the terms displayed with each offer. These terms may specify eligibility, a qualifying deposit, wagering requirements, game contributions, expiry dates, maximum winnings or withdrawal restrictions.
Unless stated otherwise, each promotion is limited to one offer per person, household, device, payment method or other related group. Pub Casino may withdraw a bonus where it has been claimed in error, obtained through abuse or used in breach of promotional rules.
Bonus funds and winnings connected to a promotion may be cancelled if the promotion is used fraudulently or in a way that defeats its intended purpose. You should read the full conditions before opting into any offer.
Acceptable Use
You must use Pub Casino honestly, lawfully and in a manner that does not interfere with other customers or the operation of the platform. You must follow instructions shown on the website and use the services only for their intended purpose.
- Keep your account information accurate and secure.
- Use payment methods lawfully and with the permission of the account holder.
- Cooperate with reasonable security, identity and transaction checks.
- Report suspected account compromise or technical errors promptly.
Prohibited Activities
You must not use Pub Casino for fraud, money laundering, unauthorised payment activity or any other unlawful purpose. You must not attempt to manipulate games, promotions, payment systems or technical features.
- Creating multiple accounts without permission.
- Using software, devices or methods intended to automate play or gain an unfair advantage.
- Exploiting errors, bugs, pricing mistakes or incomplete transactions.
- Colluding with other customers or attempting to influence game outcomes improperly.
- Using stolen, borrowed or falsely obtained payment credentials.
- Introducing malicious code or attempting to disrupt, probe or gain unauthorised access to the platform.
Pub Casino may investigate suspicious activity and may retain relevant records, restrict access or take other appropriate action while an investigation is ongoing.
Intellectual Property
The website, software, text, graphics, logos, designs, sounds and other materials made available by Pub Casino are protected by applicable intellectual property rights. Unless these Terms expressly allow it, you may not copy, modify, publish, distribute, sell or create derivative works from that material.
Pub Casino gives you a limited, personal and non-transferable permission to access the platform for private use. This permission ends automatically if your account is closed or if you breach these Terms.
Limitation of Liability
Pub Casino aims to provide a reliable service but does not promise that the platform will always be available, uninterrupted or free from defects. Maintenance, technical failures, communication problems and events outside reasonable control may affect access.
You use the services at your own risk. To the extent permitted by applicable law, Pub Casino is not responsible for losses caused by your failure to protect account details, incorrect information, payment provider action, connectivity issues or unauthorised use resulting from your conduct.
Nothing in these Terms excludes or limits responsibility where such exclusion or limitation is not permitted. Your statutory rights are not affected by these Terms.
Account Suspension
Pub Casino may suspend, restrict or close an account where it reasonably believes that these Terms have been breached, information is inaccurate, activity is unlawful or an account presents a security, payment or integrity risk.
During a suspension, you may be unable to deposit, withdraw or play. Pub Casino may request further information before restoring access. Any eligible balance will be reviewed in accordance with these Terms, applicable promotional rules and the outcome of relevant checks.
If you wish to close your account, contact support or use any account closure function available on the platform. Closure does not remove obligations that arose before the account was closed.
Privacy
Pub Casino collects and uses personal information to create and manage accounts, process transactions, provide customer support, maintain security, meet operational obligations and improve the services. Information may include identity, contact, device, gameplay and transaction data.
Information may be shared with service providers, payment partners, verification providers or other parties where necessary to operate the platform, protect customers or comply with applicable obligations. You should review the relevant privacy information for further details about data handling and your rights.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set limits before playing and avoid gambling with money needed for essential expenses. Take regular breaks and stop if gambling is causing concern.
Pub Casino may provide account tools such as deposit limits, time reminders, reality checks or self-exclusion options where available. If you feel that gambling is becoming difficult to control, use the available restrictions and seek independent support as soon as possible.
We may refuse service or take protective action where there are concerns about age, vulnerability, harmful play or the safe use of an account.
Amendments
Pub Casino may update these Terms to reflect changes to the services, payment arrangements, security procedures, promotional practices or applicable requirements. The latest version will be made available on the website.
Where a change is significant, Pub Casino will take reasonable steps to bring it to your attention. Continuing to use the services after revised Terms become effective indicates acceptance of the updated wording. If you do not agree, you should stop using the platform and request account closure.
Contact Information
For questions about these Terms, account access, verification, payments or responsible gambling tools, contact Pub Casino through the support channels shown on the website. You can also email [email protected].
When contacting support, provide enough information for your request to be identified, but do not send your password or complete payment credentials. Pub Casino may ask additional security questions before discussing account-specific matters.
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